Relax. We have been in business for a long time and have a well deserved reputation for being fair, helpful and efficient. Dealing with us is as friendly and stress free as it gets.

Contacting Us

Our office and telephone lines are open between 9.00am and 5.30 pm Mon-Fri
(Plus Saturdays 10.00am to 4.00pm from October to December 24th).

We don’t work via some anonymous call centre.

You can contact us by email: or by telephone: 020 8993 7334 (International +44 20 8993 7334), by fax: 020 8993 7335 or by post at:
Braybrook & Britten Ltd, 12 Park Parade, London W3 9QD.

Ordering by phone

Simply call 0208 993 7334 between 9.00am and 5.30pm Mon-Fri. Or from October to Christmas, you can include Saturdays 10am to 4pm.

Outside of these hours please leave a contact number on our answering machine and we will call you back as soon as possible.

Apologies that we don’t operate telephone orders 7 days a week, but the upside is that there is no anonymous call centre in the depths of Dentonshire with musak on hold and everyone clearly reading a script. We are a small enough team so that everyone takes their turn manning the telephones and talking to customers.

Which means you get to talk to someone who knows what they are talking about. Which is always a refreshing change these days.

Ordering online

By browsing and clicking on ‘order’ next to items, these will be placed in the shopping basket which can be amended before finally placing the order.

Our internet site is secure and uses 128 bit encryption. We accept payment by credit card on the site – However no payments are processed on the card until the goods are ready to despatch.

Any additional queries can be forwarded by telephone, fax or emailing

Ordering by fax

Complete the order form and send it by fax to 020 8993 7335.